7979 Pittsford-Victor Road (Route 96). Victor , NY 14564

Customer Service

Phone: 585-223-4420
Location: Food Court (near Liberty Travel)

Join the Rochester Malls' Loyalty Program to start receiving exclusive rewards and savings with your Style Points Card! Points may be earned and redeemed for Mall Gift Cards at any of your Rochester Malls! Visit The Customer Service Center to sign up or click here

Gift Wrapping: Large selection of gift wrapping and boxes available.

Average prices $2.00 - $10.00.

Manual Wheelchairs: Complimentary.

Electronic Wheelchairs: Available to rent for $1.00 for the first 2 hours and $1.00 for each additional hour. A 2 hour time limit may be assessed.

Single Stroller - $3.00.
Double Stroller - $4.00.

Style Card

All wheelchairs and strollers are available on a first-come, first-serve basis. Electric wheelchairs may be reserved ahead of time by calling our customer service desk. All customers wishing to rent one of these items must leave a valid photo I.D. at the customer service center while the item is in use.

The Customer Service Center also sells mall gift cards, which are good at most all mall stores and restaurants. Click here to learn more about our gift card program!

To view your gift card balance, click here.