REFRESH - REFOCUS - RESUME : A NEW WAY OF SHOPPING
Per New York State mandate, customers are only permitted entry into the mall, and businesses within the mall, if they wear an acceptable face covering. This policy is strictly enforced.
Our mall HVAC system is similar to or is the same system that is used in hospitals, medical buildings, laboratories, office buildings, grocery stores, home improvement stores, discount retail shops, and any other commercial properties. We have upgraded our systems several times over the years, and use high quality medical grade MERV filters that are changed on a regular scheduled basis. Click here to read more about air quality in our malls.
We continue to work diligently to keep our shopping center clean and COVID responsible for visitors. Some of the changes we have made since reopening in July include:
- Touchless amenities, including:
- hand sanitizing stations throughout the property
- automated doors at 3 mall entrances
- touchless restrooms fixtures
- Intense new cleaning and disinfecting procedures per CDC guidelines
- Mask usage by mall employees and gloves (as needed)
- Employees have received training on new protocols, including wellness checks before each shift
- Shoppers are frequently reminded to social distance and wear masks while visiting by way of signage, overhead announcements, and mall staff
- Mall tenants are required to follow CDC guidelines and NYS mandates
Please note: Our customer service center has re-opened however our carousel remains closed at this time. Seating areas are also not available with the exception of limited seating in the Food Court and Starbucks Court.
We look forward to seeing you soon!