We are first and foremost a customer service-oriented merchant. Our philosophy is different from other retailers in our industry; we're not here to sell you anything–we're here to help you find what you're looking for; nothing more, and nothing less. It may seem a small difference, but it's really all the difference in the world. We won't nudge you in a direction you don't want to go, and we'll never push you beyond your budget. Our primary objective is to create a long-lasting relationship, and that's far more important than any individual rug sale. Our knowledgeable specialists are ready to help you select the best rug for your needs in the right size, and at the best possible discounted price.
We offer specific, in-store and on-site services in support of this philosophy:
Inventory: A wide range of unique and programmed rugs, from traditional to contemporary styles, in a variety of price ranges.
Staff: Knowledgable, friendly staff to help find you the perfect rug.
Try Before You Buy: There is no substitute for viewing a rug in your own home. Come in and browse our inventory, then take the rugs that interest you home and view them in your environment, with your lighting, your furniture, and your interior design. Then just bring back what you decide not to keep. There is no charge for this service.
Customization: Virtually unlimited selection options, with the ability to order certain designs in custom sizes.
Home Delivery: We offer home delivery and pick up by appointment. Nearest entrance is #2.