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Oakley: Hiring Key Multiple Opportunities
Short Profile
Oakley Eastview is looking to hire a Specialized Consultant, Sales Associate, and Licensed Optician.
Job Number:
Job Category:
category 1
Job Type:
type
Area:
585
Published:
6/15/2021
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Job Description

1: Specialized Consultant (Key Holder)

Job Description:
GENERAL FUNCTION
The Specialized Consultant is responsible for supporting the management team by demonstrating superior selling behaviors and Sales Floor leadership, promoting a positive work environment and executing operational processes and objectives in compliance with company standards and policies. Their primary role is to support the Sales Floor in motivating the team to surpass selling goals. The Sales Lead position is considered a Part Time key holder role.
Everyone plays a critical role and the objective of a Specialized Consultant is to engage and inspire our customers to achieve their personal best by providing an uncompromising and unparalled customer experience.

MAJOR DUTIES AND RESPONSIBILITIES
• Acts as an ambassador and displays knowledge of the Brand and stays current on product knowledge.
• Connects and develops strong relationships with customers in order to maintain positive customer relationships.
• Collaborates with fellow Associates to foster teamwork.
• Assists the management team with inspiring a high performing team that is passionate about selling and committed to providing an ELITE customer experience.
• Advocates and executes all company customer service initiatives.
• Assists in processing, replenishing merchandise and monitoring floor stock.
• Assists in floor moves, merchandising, display maintenance, and housekeeping of sales floor and stock room.
• Organizes the stock room and ensures accurate labeling, logical placement, neat arrangement, and cleanliness are maintained.
• Leads with store opening/closing procedures when management is not present.
• Any other tasks as assigned by any member of management.



2: Sales Associate
GENERAL FUNCTION
The Sales Associate is the most critical link in ensuring that our customers have a rewarding experience that will keep them coming back time after time. The Sales Associate demonstrates excellent customer service skills, meets hourly selling and customer capture goals, provides product knowledge to customers and works as part of a team to meet individual and store objectives.

MAJOR DUTIES AND RESPONSIBILITIES
• Provides outstanding customer service to each customer by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid Oakley product knowledge and all other aspects of customer service as deemed necessary.
• Aids customers in locating merchandise or finding the right solutions based on individual needs.
• Achieves high levels of sales performance and results.
• Assists in processing and replenishing merchandise and monitoring floor stock.
• Assists in floor moves, merchandising, display maintenance, and housekeeping of sales floor and stock room.
• Assists in ringing up sales at registers and/or bagging merchandise.
• Learns and operates current company POS systems.
• Any other tasks as assigned by any member of management.



3: Licensed Optician
GENERAL FUNCTION
The Licensed Optician fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames. The Optician also supports and assists the Management team in achieving all customer service and sales goals by learning and maintaining knowledge of the policies and procedures necessary for opening, closing, and operating the store.

MAJOR DUTIES AND RESPONSIBILITIES
• Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames.
• Utilizes optical prescription, evaluates prescription in conjunction with customer's visual requirements.
• Recommends specific lenses, lens coatings and frames to suit customer needs.
• Assists customers in the selection of frames and coordinates frames with optical measurements and prescription.
• Conducts measurements of bridge and eye size, temple length, vertex distance, pupillary distance and optical centers using appropriate tools.
• Provides optical service to customers as required by State law and demonstrates a high degree of professionalism.
• Achieves high levels of sales performance and results.
• Partners with store management team to support the retail sales team, encouraging a winning-attitude and enabling the team to meet or exceed sales goals and achieve consistently high levels of customer service.
• Assists the store team in maintaining the store's visual objectives and housekeeping standards by straightening merchandise and assisting in floor and fixture changes.
• Any other tasks as assigned by any member of management.

BASIC QUALIFICATIONS
• High School Diploma or equivalent experience
• 1+ years of retail sales experience within a specialty environment
• Knowledge of current optical theory and practices
• State licensure or certification by a nationally-recognized opticianary association as an optician
• Optical dispensing experience
• Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends and holidays
• Strong communication skills (verbal & written), including strong relationship building skills
• Ability to be on your feet most of the day or moving on the sales floor or stock room
• Ability to maneuver merchandise and lift up to 40 lbs.
• Physical activities include engaging in repetitive motions, bending, kneeling, twisting, stretching, squatting, pushing, pulling, stooping, lifting, climbing, carrying, walking, reaching and/or using a step stool on a frequent basis

To apply please visit jobs.luxottica.com/go/Oakley-Jobs/1022901/ or stop in the store for an application.



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