Von Maur: Multiple Positions
Von Maur Multiple Opportunities:
FT Loss Prevention Associate
Primary responsibilities of a Loss Prevention Associate include the following:
- Ensures a safe environment for customers and employees, and protects the company’s assets.
- Watches for customer and employee theft; identifies potential shoplifters and monitors employees for signs of dishonesty.
- Apprehends and detains shoplifters according to law and company directives.
- Completes all loss prevention related paperwork as necessary. Organizes loss prevention files.
- Maintains electronic case log and customer suspicious incident reports.
- Conducts and participates in investigations when requested, including credit card and check fraud.
FT/PT Sales Associate
Primary job responsibilities of a Sales Associate include the following:
- Provides excellent customer service.
- Sells at or above sales goals, maintains account solicitation and non-selling goals.
- Develops and maintains a listing of customers through the Customer Follow-Up Program. Contacts customers via telephone and written communication.
- Learns about products in the department and other areas of the store, in order to provide better customer service and to work in other areas as needed.
- Unpacks, displays, and maintains the condition of department merchandise.
- Cleans and maintains the department and stock areas, including dusting fixtures and sweeping the floor.
- Must be available to work a rotation of day, evening, and weekend shifts.
FT/PT Customer Service Desk Associate
Primary job responsibilities of a Customer Service Desk Associate include the following:
- Provides excellent customer service.
- Answers a multi-line telephone and handles the telephone call, or directs callers to the appropriate person or area.
- Provides customer charge account services, including opening instant accounts, accepting payments, answering customer questions, and giving approvals as requested.
- Prepares and wraps gifts with attention to detail, accuracy, and in a timely manner.
- Completes customer tickets for gift wrap orders and verifies customer tickets at pick-up for order accuracy.
- Completes necessary cash work, including balancing the service desk drawer, balancing sales floor cash reports, and preparing the bank deposit.
FT/PT Stock and Housekeeping Associate
Primary job responsibilities of a Stock & Housekeeping Associate include the following:
- Vacuums assigned portion of carpeted areas daily. Vacuums around edges in dressing rooms and other areas weekly, or as needed. Removes carpet spots as needed.
- Cleans and restocks rest rooms daily. Checks and cleans rest rooms every hour, depending on how busy the store is.
- Cleans entrances, escalators, employee lounges, locker room and restrooms daily.
- Dry mops floors daily. May wet mop floors, or clean floors with scrubbing machine several times a week. Removes spots as needed.
- Collects trash, dumps ash trays, collects and crushes empty boxes daily.
- Unloads truck, sorts new merchandise, and delivers it to the proper department.
- Picks up merchandise to be transferred to another store and loads it on the truck; prepares and loads outgoing truck shipments.
If you are interested in any of these positions please apply at https://careers-vonmaur.icims.com/jobs/search?ss=1&searchLocation=-12816-Victor. A member of management will call you once your application has been received.