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7979 Pittsford-Victor Road (Route 96). Victor , NY 14564
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Von Maur: Multiple Positions
Short Profile
Job Number:
Job Category:
category 1
Job Type:
type
Area:
585
Published:
6/27/2022
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Job Description

Von Maur: Multiple Positions

If you are interested in any of these positions, please apply at https://www.vonmaurcareers.com/. A member of management will call you once your application has been received.

FT Loss Prevention Associate 

  • Ensures a safe environment for customers and employees and protects the company’s assets.
  • Watches for customer and employee theft; identifies potential shoplifters and monitors for signs of dishonesty.
  • Apprehends and detains shoplifters according to law and company directives.
  • Completes all loss prevention related paperwork as necessary.  Organizes loss prevention files.
  • Maintains electronic case log and customer suspicious incident reports.
  • Conducts and participates in investigations when requested, including credit card and check fraud.

FT/PT Sales Associate

  • Primary job responsibilities of a Sales Associate include the following:
  • Provides excellent customer service. 
  • Sells at or above sales goals, maintains account solicitation and nonselling goals.
  • Develops and maintains a listing of customers through the Customer FollowUp Program.  Contacts customers via telephone and written communication.
  • Learns about products in the department and other areas of the store to provide better customer service and to work in other areas as needed.
  • Unpacks, displays, and maintains the condition of department merchandise.
  • Cleans and maintains the department and stock areas, including dusting fixtures and sweeping the floor.
  • Must be available to work a rotation of day, evening, and weekend shifts.

FT/PT Customer Service Desk Associate

  • Primary job responsibilities of a Customer Service Desk Associate include the following:
  • Provides excellent customer service.
  • Answers a multiline telephone, handles the telephone call or directs callers to the appropriate person or area.
  • Provides customer charge account services, including opening instant accounts, accepting payments, answering customer questions, and giving approvals as requested.
  • Prepares and wraps gifts with attention to detail, accuracy, and in a timely manner.
  • Completes customer tickets for gift wrap orders and verifies customer tickets at pickup for order accuracy.
  • Completes necessary cash work, including balancing the service desk drawer, balancing sales floor cash reports, and preparing the bank deposit.

FT/PT Stock and Housekeeping Associate

  • Primary job responsibilities of a Stock & Housekeeping Associate include the following:
  • Vacuums assigned portion of carpeted areas daily.  Vacuums around edges in dressing rooms and other areas weekly, or as needed.  Removes carpet spots as needed.
  • Cleans, restocks rest rooms daily.  Checks, cleans rest rooms every hour, depending on how busy the store is.
  • Cleans entrances, escalators, employee lounges, locker room and restrooms daily.
  • Dry mops floors daily.  May wet mop floors, or clean floors with scrubbing machine several times a week.  Removes spots as needed.
  • Collects trash, dumps ash trays, collects, and crushes empty boxes daily.
  • Unloads truck, sorts new merchandise, and delivers it to the proper department.
  • Picks up merchandise to be transferred to another store and loads it on the truck; prepares and loads outgoing truck shipments.



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