Phone: 585-223-4420
As the retail industry and technology change, we have decided to keep up and make some changes too. Effective 9/16/24, we will no longer be staffing a customer service center.
Our website and digital directories are a great resource for customers and tenants!
Security is available for shopper assistance at 585-223-2930 or by visiting their office located just off the food court.
Gift Cards
Mall gift cards are no longer available to purchase. Mall merchants are still able to redeem mall gift cards, the funds on previously purchased mall gift cards are still available to be spent at participating merchants.
To view your gift card balance, click here.
Eastview Carousel
Kids and kids at heart always enjoy a ride on the Eastview Carousel when they visit! The Carousel is located in the Food Court and is open mall hours. Rides are $2 (exact change required) or you may purchase a Carousel Club Card and receive ten rides for $10 (exact cash required); we will have a solution for change and credit card payments in the coming weeks. See you at the Carousel!