Express is seeking a Retail Sales Associate and a Part-Time Retail Sales Associate Keyholder to join our team! For more information or to apply, visit the EXPRESS CAREERS PAGE.
The Part-Time Sales Associate Keyholder provides a great in-store shopping experience for our retail customers and executes opening and closing procedures.
Key Responsibilities
- Performs opening and closing procedures
- Performs overrides at checkout as needed
- Maintains a clean and organized sales floor, checkout, fitting room, and stockroom
- Follows company policies and procedures to ensure the safety of all our associates and customers
- Assists with product launch changes according to the company SOP
- Delivers on all aspects of the customer experience model
- Processes transactions quickly and accurately, reducing the customer’s wait time
- Positively resolves customer service-related issues
- Drives credit and loyalty member programs
Required Experience & Qualifications
- Education: High School or Equivalent
- Years of Experience: 0-2 of relevant job experience – minimum 6 months
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
Critical Skills & Attributes
- Previous retail experience preferred
- Customer service skills and ability to interact with customers
- Strong verbal and written communication skills specifically with customers, sales leadership team and associates
- Demonstrated collaborative skills and ability to work well within a team
The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assistin g with additiona l tasks such as stocking, cleaning, folding merchandise, etc.
Key Responsibilities
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room
- Follow company policies and procedures to ensure the safety of all our associates and customers.
- Assist with product launch changes according to company SOP.
- Provide a Great Customer Experience and deliver on all aspects of the customer experience model.
- Process transactions quickly and accurately reducing the customers wait time.
- Positively resolve customer service-related issues as they arise
- Drive credit and loyalty member programs
- Other essential functions may occur as directed by your supervisor.
Required Experience & Qualifications
- Education: High School or Equivalent
- Years of Experience: 0-2 of relevant job experience – minimum 6 months
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
Critical Skills & Attributes
- Previous retail experience preferred
- Customer service skills and ability to interact with customers
- Strong verbal and written communication skills specifically with customers, sales leadership team and associates
- Demonstrated collaborative skills and ability to work well within a team
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